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How do I contact WinZip technical support about a problem?

Article ID: 212

Last updated: 14 Oct, 2009

If you have a technical question that is not answered in our knowledgebase, you can use this form to submit an inquiry, and will usually receive a reply within one business day. For introductory and basic "how-to" information, please select Brief Tutorial from WinZip's Help menu.

Please note required fields denoted with an asterisk (*)

Which WinZip Product were you using?

Please check boxes indicating which operating systems are involved:


		Windows 7
		Windows 7 x64
		Windows Vista
		Windows Vista x64
		Windows XP Professional Edition
		Windows XP Home Edition
		Windows 2000
		Other operating system (please include details below)

If using WinZip E-Mail Companion or WinZip Companion for Outlook, please check boxes indicating which email programs are involved:


		Microsoft Outlook 2007
		Microsoft Outlook 2003
		Microsoft Outlook 2002
		Outlook Express 6.0
		Windows Mail 6.0
		Other email program (please include details below)

Can you reproduce this problem?


		Sometimes
		Always
		Never

If the problem involves working with a compressed file, does it occur with:


		All the Files
		Some Files
		One File
		(If only one file is involved, please mention how to get a copy of that file).

Registered Name	* Registered E-mail Address

If a problem only occurs when other software is running, please include relevant details. If the problem involves an error message, please include the complete text of the error message. You can scroll this field to enter as much text as necessary. Thanks!

* Problem Description

You can also send an e-mail to Technical Support. Answering the four questions asked above will almost certainly result in a faster solution to any problems.

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