You can use this form to submit an inquiry regarding a technical issue and will usually receive a reply within one business day. Using Search in this Knowledge Base can help you find many articles explaining how to use WinZip applications. Two such articles are
A quick example of how to unzip with WinZip and
A quick example of how to zip files with WinZip.
Please note required fields denoted with an asterisk (*)
You can also send an e-mail to Technical Support. Answering the four questions asked above will almost certainly result in a faster solution to any problems.