When creating email messages in Gmail, Hotmail, Yahoo! Mail, or Zoho from their webmail pages using Google Chrome, Firefox, or Internet Explorer; you should see WinZip Courier features any time that you are adding attachments to the message. If you do not see WinZip Courier, please refer to the information below that is specific to the internet browser you are using.
|WinZip Courier does not work with the Edge browser on Windows 10. The Edge browser does not support the use of add-in applications at this time.|
If you installed Courier before installing Google Chrome, you will need to uninstall Courier and then reinstall it for Courier to be active. Otherwise, you will need to check to make certain the the WinZip Courier extension is enabled. To do this:
In some cases, installing or upgrading Courier for use with Chrome seems not to work. There appears to be some sort of caching done in Chrome that can get in the way. If you face that, the best set of steps would be as follows:
If you continue to have difficulty, please email Technical Support.
If you installed Courier before installing Firefox, you will need to uninstall Courier and then reinstall it for Courier to be active. Otherwise, you will need to check the Courier plugin and extension. To do this:
If Courier does not display in your Internet Explorer webmail sessions, you may need to make two configuration changes. You may need to enable the add-on and turn Enhanced Protected Mode off. To do this:
The three sets of steps above should allow WinZip Courier to work in the three supported internet browsers. If you have any questions about this information or if you continue to have difficulty, please email Technical Support.